{"id":5047,"date":"2019-11-21T16:29:40","date_gmt":"2019-11-21T16:29:40","guid":{"rendered":"http:\/\/www.softub.ch\/conditions-generales-de-vente\/"},"modified":"2019-11-21T16:30:23","modified_gmt":"2019-11-21T16:30:23","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.softub.ch\/fr\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"

Conditions g\u00e9n\u00e9rales de vente (CGV)<\/h2><\/div>
1. Prix<\/h6>\n

Sous r\u00e9serve de modifications de prix \u00e0 tout moment. Les prix de vente sont TTC.<\/p>\n

2. Livraisons<\/h6>\n

La livraison s\u2019effectue \u00e0 partir de l\u2019entrep\u00f4t d\u2019Ebmatingen et\/ou de Zollikerberg.<\/p>\n

3. Conditions de transport et d\u2019emballage<\/h6>\n

Les co\u00fbts pour un transport en camion s\u2019\u00e9l\u00e8vent en r\u00e8gle g\u00e9n\u00e9rale \u00e0 un forfait de CHF 150 et par la poste pour les petits paquets \u00e0 CHF 15 et \u00e0 CHF 20 pour les paquets standards, y compris l\u2019emballage. Pour les marchandises particuli\u00e8rement encombrantes, un suppl\u00e9ment de transport est \u00e9ventuellement d\u00e9bit\u00e9.<\/p>\n

4. Conditions de services de livraison @Home<\/h6>\n

Les co\u00fbts pour notre service de livraison national, y compris le montage, l\u2019installation et l\u2019instruction, sont comme suit :<\/p>\n\n\n\n\n\n\n
Softub@Home<\/td>\nCHF 400.\u2013<\/td>\n<\/tr>\n
Spa Softub & bordure@Home<\/td>\nCHF 500.\u2013<\/td>\n<\/tr>\n
Softub & bordure & Unosider@Home<\/td>\nCHF 1’100.\u2013<\/td>\n<\/tr>\n
Unosider@Home<\/td>\nCHF 900.\u2013<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
5. Service Premium<\/h6>\n

La prestation de services souhait\u00e9e est directement effectu\u00e9e chez le client. Les erreurs ou les d\u00e9fauts sont inspect\u00e9s et, si possible, directement r\u00e9par\u00e9s sur place. Les co\u00fbts de ce service d\u00e9pendent de la distance par rapport au si\u00e8ge principal de Zollikerberg. En cas de charges de travail exceptionnelles ou en cas de non-respect des accords, un suppl\u00e9ment (135.-\/h) par rapport au forfait service Premium est factur\u00e9.<\/p>\n

6. Conditions de paiement<\/h6>\n

Nous proposons en principe les types de paiement suivants : facture, carte de cr\u00e9dit et Paypal. \u00c0 chaque commande, nous nous r\u00e9servons le droit de ne pas proposer certains types de paiement et de renvoyer \u00e0 nos autres types de paiement. Les factures sont exigibles nettes et sans escompte dans un d\u00e9lai de 10 jours \u00e0 compter de la date de facturation. En cas de retard de paiement, 8% d\u2019int\u00e9r\u00eat moratoire par an sont factur\u00e9s au client \u00e0 compter de la date d\u2019\u00e9ch\u00e9ance. En cas de rappel, des frais de rappel de CHF 20 sont pr\u00e9lev\u00e9s. Toutes les d\u00e9ductions injustifi\u00e9es seront d\u00e9bit\u00e9es. Dans les cas de recouvrement, les frais de recouvrement externes et les co\u00fbts li\u00e9s aux d\u00e9sagr\u00e9ments caus\u00e9s sont \u00e9galement d\u00e9bit\u00e9s. En cas de r\u00e9siliation \u00e9ventuelle du contrat, une indemnit\u00e9 li\u00e9e aux d\u00e9sagr\u00e9ments subis \u00e0 hauteur de 25% du montant global est factur\u00e9e.<\/p>\n

7. Prestations de garantie<\/h6>\n

Pour nos produits, une garantie de 2 ans est en r\u00e8gle g\u00e9n\u00e9rale octroy\u00e9e \u00e0 compter de la date de vente pour d\u2019\u00e9ventuels d\u00e9fauts de fabrication. Pour les moteurs Softub, le moteur (Hydromat) doit \u00eatre amen\u00e9 chez le commer\u00e7ant ou l\u2019importateur ou envoy\u00e9 par la poste.<\/p>\n

8. Envoi retourn\u00e9<\/h6>\n

En cas d\u2019erreurs \u00e9ventuelles de livraison, il convient de prendre contact avec Softub Schweiz AG.<\/p>\n

9. Dommages dus au transport<\/h6>\n

La marchandise est exp\u00e9di\u00e9e aux risques et p\u00e9rils du destinataire. Les dommages survenus \u00e0 la poste ou chez l\u2019exp\u00e9diteur doivent \u00eatre imm\u00e9diatement signal\u00e9s par le destinataire \u00e0 la soci\u00e9t\u00e9 de transport correspondante.<\/p>\n

10. R\u00e9parations<\/h6>\n

En cas de r\u00e9paration, nous vous prions de nous contacter prioritairement afin que nous puissions vous indiquer l\u2019organisme de service comp\u00e9tent en fonction du type de livraison. Les moteurs \u00e0 r\u00e9parer doivent \u00eatre livr\u00e9s \u00e0 la soci\u00e9t\u00e9 Softub Schweiz AG \u00e0 vos propres frais. \u00c0 partir d\u2019un montant de r\u00e9paration de plus de CHF 300, un devis estimatif pr\u00e9alable est \u00e9tabli. Au cas o\u00f9 la r\u00e9paration ne devrait pas \u00eatre ex\u00e9cut\u00e9e, le devis estimatif est factur\u00e9 \u00e0 CHF 150, en sus des \u00e9ventuels co\u00fbts de transport.<\/p>\n

11. R\u00e9serve de propri\u00e9t\u00e9<\/h6>\n

Toutes les livraisons de marchandises restent la propri\u00e9t\u00e9 de la soci\u00e9t\u00e9 Softub Schweiz AG jusqu\u2019au paiement int\u00e9gral du montant. <\/p>\n

12. Validit\u00e9<\/h6>\n

Sous r\u00e9serve de modifications dans les conditions g\u00e9n\u00e9rales de vente \u00e0 tout moment pour Softub Schweiz AG.<\/p>\n

13. Protection des donn\u00e9es<\/h6>\n

Les dispositions de la loi suisse sur la protection des donn\u00e9es s\u2019appliquent. Les donn\u00e9es enregistr\u00e9es ne sont pas rendues accessibles \u00e0 des tiers. La soci\u00e9t\u00e9 Softub Schweiz AG n\u2019enregistre aucune donn\u00e9e de cartes de cr\u00e9dit. Le client accepte le traitement de ses donn\u00e9es \u00e0 l\u2019int\u00e9rieur de la soci\u00e9t\u00e9 Softub Schweiz AG.<\/p>\n<\/div>

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